DOES MY ORGANIZATION NEED CERTIFICATION TO ISO 9001?
Profit could be earned in many ways. In general, the most that the Company could do is by maximizing the quality of the services and goods provided or by lowering their prices, which could in the end result to better sales, yet lower than usual profit. These are all considered as tried and tested strategies and while there are others that also provide these effects, the current strategy that provides the maximum edge of all is the ISO Certification, which in has in its entirety many different Certifications available to all concerned Industries. As no Industry is the same from another, different Certifications are needed for the prime purpose of streamlining better services and goods for the customers. In the Industry of Aviation and Space, which is considered as the most technologically advanced as well as one of the most widely paid for Industry with both public and private multi-billion dollar organizations vying for sale, the ISO offers the Industry their own special Certification. There is in fact a special need in that Industry for such a Certification.
This special Certification is most commonly named as EN 9100, and this is pure devoted to the Space and Aviation Industry. With the improvement of the management and its quality completely increasing in momentum there are now greater importance and pressure being exerted towards the Aviation Companies to achieve such a Certification. And as usual, getting one is not easy. And although this Industry can be provided with an ISO 9000 Certification, the needs and demands of the Industry itself forced ISO to commit a more specific Certification fit for this purpose. Hence, they implemented the EN 9100.
In the process of making and keeping a steady flow of profit, there are now ways in which any Business may pursue to ensure it. There are now countless ideas being tried out in terms of ways in which profit can be increased and while some of these are untested, there are still others to try. And while no Business is the same as another, as all are unique in character and capabilities, there is a Certification process that ensures general effect to these Businesses. This effect can all be seen in the form of better efficiency in the production and delivery of services and goods, as well as better products and services. This Certification is known as the ISO Certification and while there are many kinds of these available, they all share one basic similarity with each other and that is, all are hard to get. In this, the Certifications are hard to achieve. And while a few may despair in the process of applying for one, having such a Certification is a sure-fire way to earn profit and have quite an edge against the other Businesses that don’t have the Certification.
In the Internet, there are now free ISO training modules being offered to the Companies, and while some are only provided for a temporary basis only, there are still some that give it free and with unlimited time of use. And though these are only training modules, which also provide suggestions and strategies to take, these are still vital and important factors to have handy
In the process of earning profit easier, there are ways in which any Business may pursue and these are always to their distinct advantage. And in the current world setting where Business get an edge from other Companies by simply creating and delivering better services and goods efficiently, ISO Certification is a must have document. And though this is just a document granted to a still few, yet chosen and deserving Companies, this is the kind of document that carries a lot of weight in it. This document signifies power and the assurance that the Company concerned is efficiently capable to provide better service and goods to their customers as well as to their management and workers. To wit, this Certification comes at a stiff price in terms of hard work to all those concerned as this is no mere Certification, but rather this is the kind of Certification that could mean a lot of bring things for the Company. In this regard, the Internet provides free training modules to all companies aspiring to have the Certification, though use of these freebies must be exercised with caution, but their use are not discouraged. In fact, it is better than nothing, in which achieving the ISO 9001 Certification is considered as the most viable way to attract more customers, while at the same time improve the Business outlook in terms of production and delivery. ISO Certification is so vitally important that there are no limits to what it may do for the Company, who has it in the long run, and these are all good things as the ISO 9001 Certification is now currently the must-have document for all Companies concerned.
At the center of the ISO 9001 are eight fundamental principles of quality mana
Customer Focus
ISO 9001 evaluates an organization’s objectives and initiatives to meet customer requirements and exceed customer expectations. This principle applies to product performance, as well as customer service. Customer complaints must be systematically logged and corrective action taken.
Leadership
Organizations succeed when their leaders establish and maintain work environments that engage people across the company to achieve quality objectives. Leadership at all levels must be aligned to drive a quality-minded culture.
Involvement of People
Engagement of people is one of ISO 9001’s most essential principles. Engagement allows employees to be more empowered, competent, dependable, and better able to help you achieve your quality objectives and meet customer needs.
Engaging your employees also means you should respect them as individuals. Recognize their achievements, help them with their personal and professional development, and constantly communicate with them. The way for your company to succeed is to retain competent employees by engaging with them.
Process Approach
An organization will operate more efficiently when leaders manage and control the business processes, linking them together to form a single system. Adopting this process approach of inputs and outputs will help your company achieve more predictable and consistent results. It will also help people focus their efforts on crucial improvement processes.
System Approach to Management
The process approach is part of the system approach. Individual process performance will improve when you understand, analyze, and manage interrelated processes to develop a cohesive system. You’ll continue to be successful when your business processes are managed as one cohesive quality management system.
Continual Improvement
Continual improvement is an ongoing effort to identify new opportunities and enhance your company’s products, services, and processes. It involves constant evaluation of customer needs and process improvement activities. In response to quality gaps, identifying the root cause and implementing sustainable corrective actions are crucial to quality assurance.
Factual Approach to Decision-Making
During the decision-making process, competent staff members should analyze and evaluate all available data and information using the appropriate tools and methods. All this data, however, should be accurate, reliable, and secure, because objective facts and proper data analysis drive the best business decisions.
Relationship Management
Successful companies establish relationships with relevant partners, including business associates, vendors, investors, and resellers, to ensure the continuity of the supply chain.
ORGANIZATIONAL B E N E FITS OF ISO 9001
The purpose of ISO 9001 is to ensure that organizations create and deliver products and services that meet predetermined standards. Because of this, there are underlying advantages and disadvantages associated with it that create a huge impact nearly on all levels within the organization. Some of benefits that organizations can get out of ISO 9001 include:
(a) Increased customer satisfaction. ISO 9001 is focused on producing
high quality products and services. This is also a continual process
wherein improvements have to be made in a consistent and precise
manner to bring about total customer satisfaction;
(b) Reduced operational expenses. Implementing ISO 9001 also means
giving emphasis on quality. When quality work is done, operating cost is
reduced, as there is no need to redo or rework redundant processes;
(c) Improved internal communication. Understanding the needs and
desires of customers is brought about by collaborative efforts done by
key people within the organization; and
7 QUALITY MANAGEMENT PRINCIPLES OF ISO 9001
The seven requirements of the ISO 9001 standard are:
Context of the Organization
Clause 4 of ISO 9001 specifies the goal and strategic direction of your company’s quality management system. It addresses the following topics:
- Identify the internal and external factors that influence your quality;
- Identify your company’s stakeholders, such as employees, suppliers, and other stakeholders;
- Recognize your consumers’ preferences and needs.
Leadership
ISO 9001 recognizes that a successful quality management system is dependent on your organization’s top management’s commitment. As a result, Clause 5 compels your management team to accept responsibility for:
- Developing a quality management system;
- Creating quality guidelines and goals;
- Communicating these guidelines and goals to personnel accountable for the quality of the company’s products and services;
- Performing periodic evaluations.
Planning
A successful quality management system is based on a risk-based approach and implements strategies to handle risks and opportunities. As a result of Clause 6, businesses must:
- Record possible threats, noting their severity and likelihood of occurrence;
- Make plans to avoid or mitigate unfavorable consequences;
- Integrate strategies to improve desired outcomes.
Support
Clause 7 of the ISO 9001 standard demands that your organization offers appropriate resources to execute an effective quality management system. This involves making resources available for:
- Efficient working environments;
- Strong infrastructure;
- Effective human resources management.
Operation
The ISO 9001 operation section, Clause 8, defines your organization’s work to produce and supply products and services to your clients. Your procedures should outline:
- The specifications and quality goals of your goods or services;
- The procedure manuals, papers, and tools your staff require to produce goods or services successfully;
- Monitoring, inspection, or testing required to verify the quality of your products or services;
- The guidelines governing the production and preservation of your records.
Performance Evaluation
Clause 9 of ISO 9001 mandates your company to measure and analyze its operations, then document the results to:
- Show that it meets the standards of the ISO 9001 standard;
- Check if it is using all components of its quality management system;
- Encourage continuous improvement in quality management throughout the organization.
Improvement
The standard’s final clause emphasizes continual improvement inside a corporation. Measures should be implemented to:
- Improve services and goods for the benefit of the company;
- Improve client satisfaction by better matching consumer demands;
- Identify situations when processes fail to meet their objectives and adjust them accordingly.
Deslog Training and Consulting makes it easier to achieve ISO 9001 compliance. Get a free consultation today and begin your worry-free journey.
